Privacy Policy
Privacy Policy – Nyrelli Skin + Laser
Last updated: November 2025
At Nyrelli Skin + Laser, your privacy is extremely important to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, book appointments, or receive services at our studio located at 913 Bay Street, Toronto, ON.
By using our services or website, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
A. Personal Information
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Name
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Phone number
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Email address
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Date of birth (when required for treatments)
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Address (if provided for billing purposes)
B. Appointment & Service Information
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Treatment history (laser, facials, microneedling, etc.)
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Skin type/skin concerns
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Intake forms and consent forms
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Photos (with your consent) for progression and treatment records
C. Payment Information
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Payment method (credit card, debit, e-transfer)
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Transaction amount
Note: We do NOT store full credit card numbers.
D. Website & Online Booking Data
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IP address
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Browser type
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Pages visited
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Booking details from Wix or Fresha
2. How We Use Your Information
We use your information to:
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Book, confirm, and manage your appointments
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Provide safe and customised aesthetic treatments
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Maintain accurate medical and treatment records
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Process payments
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Send appointment reminders and follow-up messages
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Improve our services and website
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Comply with health & safety regulations required by Toronto Public Health
We never sell or share your information with third parties for marketing.
3. Consent
By booking an appointment or submitting your information:
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You consent to Nyrelli collecting and storing your data
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You acknowledge that treatment information is required for safety
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You may withdraw consent at any time (except where retention is required by law)
4. How We Store & Protect Your Information
We take your privacy seriously. We protect your data through:
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Encrypted booking systems (Wix / Fresha)
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Password-protected devices
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Secure Wi-Fi networks
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Restricted staff access
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Encrypted email and SSL-protected website
Your physical forms (if any) are stored securely and never shared.
5. Photography & Social Media
We only use client photos/videos for marketing if:
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You give written consent, AND
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You understand where the content will be posted
You may withdraw photo consent at any time.
6. Sharing of Information
We may share information only when legally required, such as:
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Requests from Toronto Public Health
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Insurance audits
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Legal compliance
We do not share your details with any other business, advertiser, or outside party.
7. Cookies & Website Tracking
Our website (nyrelli.ca) may use cookies to:
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Improve website performance
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Remember your preferences
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Track analytics (Google Analytics, Wix Analytics)
You may disable cookies in your browser at any time.
8. Retention of Information
Under Ontario regulations:
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Treatment records are kept for at least 10 years from the last visit
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Records of minors are kept for 10 years after they turn 18
After the retention period ends, information is securely deleted or destroyed.
9. Access to Your Information
You have the right to:
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Request a copy of your records
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Correct incorrect information
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Withdraw consent for marketing communications
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Request deletion of data (where legally allowed)
To request changes, email info@nyrelli.ca.
10. Third-Party Providers
We use trusted service providers to operate our business:
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Wix (website & booking)
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Google Workspace (business email)
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Square/Fresha/Stripe (payment processing if applicable)
These providers have their own privacy policies and comply with Canadian privacy laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised date will always appear at the top of the page. Continued use of our services implies acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or to request access to your records:
Nyrelli Skin + Laser
913 Bay Street, Toronto, ON
Email: info@nyrelli.ca